Once you complete your booking, the details are sent electronically, we'll make the appropriate arrangements according to the information input on the booking. You'll receive a confirmation voucher in your e-mail, print it and deliver it to the driver at the airport. The supplier cannot be held responsible for errors in service due to incorrect information provided at the time of booking. It is your responsibility to check the details of your booking on the voucher prior to travel and inform us as soon as possible if there are any errors.

A single price will include a one-way journey for the route booked. A return price includes both the arrival and departure journeys for the route booked. Child seats and boosters are included if children/infants are specified in your booking.

All children count in all vehicles as they take up a seat. In all destinations you are able to request infant and/or booster seats. Please enquire at time of booking. However, it is recommend parents to take their own child seats to ensure adequate safety and comfort and as with any car rental policy, it is parents responsibility to fit these seats.

After collecting your luggage (if applied) pass through customs. You will find ``Café Delta Sua Vida´´ in front of you, turn left and pass by all the tour operator desks till you reach "Café Central" on your right hand side. Your driver is waiting in front of ``Café Central´´ with a ``STORK Transfers´´ sign with your name on it. Your driver will take you to the transport, and drive you to your destination. If you are struggling to find our driver, please call one of the telephone numbers provided on your e-mail confirmation. Please turn your mobile phone on as soon as you exit the aircraft, as we may be trying to contact you regarding your transfer. We will not be held responsible for missed transfers when we cannot reach the client with the contact information provided by the client.

The booking procedure will automatically calculate your collection time for the departure. The system will calculate the journey to the airport plus 2 hours to allow for any check in procedure. If you want to change your pick-up time you should call us within office hours at least 24-48 hours prior to departure. We reserve the right to alter pick up times according to local needs. We cannot be held responsible for missed pickups due to clients not travelling with their booking voucher which contains the relevant information to enable you to call to reconfirm your booking.

We monitor the flight arrival times and will arrange your transport to collect you at the new time. We will wait approx. 1 hour after your landing time in Faro. If there is a problem with your luggage, as long you notify us by sending a member of your group to meet us in the arrival hall, we will be happy to wait until the problem is resolved. If you are travelling alone please let us know by calling the number provided on your paperwork.

Our company is authorised by the Portuguese government and legally registered with full comprehensive insurance Cover. Beware of unlicensed and uninsured transfer. These companies or individuals may be cheaper, but will they be safe and reliable? Remember your life is in their hands.